Lutrum LLC
  • Glendale, AZ, USA
  • Up to $75k/Year
  • Salary
  • Full Time

Lutrum LLC is a growing Healthcare IT Managed Service Provider improving Electronic Medical Record (EMR) experiences for small and medium-sized healthcare organizations.

We are looking for a Seasoned IT Professional that is PERSONABLE with end users, is great with TEAMWORK, and is PASSIONATE about Information Technology. If you have the DRIVE and DETERMINATION and know how to LISTEN and COMMUNICATE to end users, then read on.

Benefits:

  • Work from Home Periodically
  • Paid Time Off
  • Medical and Dental Coverage
  • Mileage Reimbursement
  • And Certification Reimbursement to name a few.

Job Summary:

  • Providing Level 1 - 3 technical support (Remote and On-Site)
  • Accurately documenting time, troubleshooting, and resolutions
  • Deploying, managing, maintaining, troubleshooting and supporting users networks, equipment, software and services in multiple┬ácities and states.
  • Learning quickly and adapting to changing requirements
  • Communicating with Vendors and Clients via phone, email, and/or face-to-face visits
  • On-Call for after Hours Emergency Support

Minimum Skills/Requirements:

  • Remote Monitoring and Management (RMM) Experience
  • Professional Services Automation (PSA) Experience
  • Microsoft Certification (or within 90 days)
  • Minimum (10) Years of Network/System Admin Experience
  • Knowledge of 1-3 Electronic Medical Record (EMR) Systems
  • HIPAA-HITECH Knowledge
  • Citrix Deployment Experience
  • Availability to work weekends

The Successful Candidate:

  • Professional and Articulate
  • Interpersonally Adept
  • Technically Proficient
  • A Relationship Builder
  • A Problem Solver
Lutrum LLC
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